(+91) 8925315551
Chennai
Privacy Policy
Terms and Conditions
- This privacy policy is to inform our users of how we collect, use, disclose and safeguard your information on visiting our website, and other digital media platforms like mobile websites, mobile applications, and other Velliherbals media channels included but not limited to this list.
- We respect the privacy of our users and customers on all platforms.
- Velliherbals reserves the right to alter this Privacy Policy at any time under any circumstance.
- Registered users may or may not be informed of the updated policies as the company wishes. Users are requested to check this Privacy Policy to stay updated on the same.
User Data Collection
User data is collected by Velliherbals in various ways. The collected data includes:
- Personal Identification data including but not limited to name, address, email, contact details, and demographic data including age, gender, etc. that users voluntarily provide during registration or other forms are needed to access certain features on the Velliherbal platforms.
- Users can choose not to provide these data with which theory forfeit the right to access said features.
- Data like IP Address, browser type, operating system, time, pages visited can be directly obtained by our servicers once users access the site.
- Most financial data like card details are collected and stored by payment processors (PayPal, RazorPay, Stripe) and very few details are retained by Velliherbals itself. (Check T&C of our payment processes for more)
- These details are required by Velliherbals to enable users to purchase, order, return, exchange, etc.
- Velliherbals can access data from social network sites like Facebook, Google+, Instagram, Pinterest, Twitter when users connect via these networks,
- Velliherbals may access the Geo Location of users as needed when they give permission for the same on their devices.
- On agreeing, Velliherbals may access push notifications, calls, and SMS on user devices. Users may disable permissions to the same on the device settings.
- Mobile Device Data such as mobile device ID, model, and manufacturer, operating system, version information, and IP address may be accessed by Velliherbals.
User Data Usage
Your data helps us provide customized experiences on all our platforms. We may use or disclose your data for the following purposes:
- We may choose to use or disclose your information for legal purposes if we suspect any violation of our policies, to protect the safety, property, and right of others.
- We are obliged by law to report fraudulent activities and violations to legal services.
- We may share your information with third parties including but not limited to payment partners, data analytics teams, email partners, hosting services, marketing teams, and customer service teams.
- Users interacting or posting with other users on any of the platforms hosted by Velliherbals may share their information with each other by default.
- Third-party companies like Ad Agencies may access your information when you visit Velliherbal platforms in the form of cookies to target ads for products and services offered by them.
- We track your data and activities and store them as cookies, web beacons, tracking pixels and other tracking technology wherever applicable to customize your experience on all Velliherbals platforms.
- We may use your data for website analytics using cookies and other user data to enhance your experience.
- Velliherbals is not responsible for the safety and privacy of your data once you leave the site, application, or any platform by clicking on third-party ads or content on said platform.
User Data Security
- Velliherbals takes technical and physical security measures to protect and safeguard all your information.
- However, we cannot guarantee 100% security for your information.
- Any data released on the web is prone to breach and misuse by unauthorized parties due to various reasons.
- Velliherbals does not extract information about children under the age of 13 years and does not market to them.
Emails and Communications.
- Velliherbals may send emails and communication to users registered with us.
- You may choose to unsubscribe or opt out from receiving emails and other communications by changing your preference settings in the account.
- Users can opt out of correspondence and third-party emails by changing your account preferences.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
VELLIHERBAL, NO.162, 1st FLOOR, J.K NAGAR, KARIAMANIKKAM VILLAGE, PONDICHERRY, INDIA – 605106.